Hi, I am Mike Stane, Plumber Bromley customer representative officer. I am the one who answers your call quickly. If you need a plumber again – we want you to call us because of our friendly service.
It is not as easy as you think. I am responsible for referring your message correctly to the right person. Also, I am responsible for sending our team to your home for inspection. So, I need to have a broad knowledge about areas in and around Bromley. It is not a problem for me. From my childhood, I have lived in Bromley. So, I know any location that you might live in.
Sometimes, it is not easy to understand what you are trying to explain to us. This can be for many reasons. Sometimes, customers don’t have enough knowledge about plumbing, so they don’t know how to explain their problems. In addition to that, some customers are very stressed about their plumbing problems. So, they can’t communicate well. These are only a few of the things that I have faced.
I have been work for plumbing industry for many years. So, I have broad knowledge about plumbing and related fields. And also, when we have free time, we share our experiences. It is not limited to plumbing, but for many other things. So, it is very useful to get an idea about this industry. Customer satisfaction is our priority. As we know, the first contact is important. In our company, I am the one who communicates first with our customers. So, I have to start to build a good relationship.
I also need to keep up a good relationship with my staff. In order to allocate them to the next work place, I need to know where they are. So, I need to keep in touch and talk with them. It is truly an honour to work for Plumbing Bromley Company.
Get in touch with us today. I have no doubt that in contacting us you will find the best customer service in Bromley. If you want more information, visit our website.
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